Michael D. Cannon JR

14333 Rehfield Court│Dale City,Virginia 22193

Mobile: 703-475-6065 | Email: Michael.CannonJR@Outlook.com

DoD SECRET CLEARANCE

 

OBJECTIVE:

Seeking to fill a position as a Network Security Engineer where I may apply my skills and knowledge in the areas of server management, technical support, and customer service in order to provide clients and with timely and efficient support.

 

EDUCATION:

ECPI University               Graduated August 2014

Manassas, Virginia          3.85 GPA

Bachelors of Science, Computer Information Systems

Concentration in Network Security

 

CERTIFICATIONS:

·   CompTIA Security+ CE

·   Pending: CompTIA A+ CE

 

AWARDS/ACHIEVEMENTS:

Magna Cum Laude – Bachelors of Science Degree     August 2014

Dean’s List      May 2013 – November 2013

 

TECHINCAL SKILLS:

 

Operating Systems ·        Windows XP/7/8 ·        Windows Server 2008/R2 ·        SunOS, Solaris ·        Linux o       Red Hat o       Ubuntu ·   Android/iOS

Applications ·   Microsoft Office Suite ·   Packet Tracer ·   VMWare Workstations ·   Remedy ·   IBM Tivoli ·   Oracle

Programming ·   HTML ·   SQL ·   Python ·   Java ·   Oracle Database Scripting ·   C/C++

 

PROFESSIONAL EXPERIENCE:

 

Network Operations Center (NOC) Engineer           December 2014 – Present

Bowhead Professional Solutions (Fort Belvoir, 22060)

·   Monitor a mission critical, 24/7/365 datacenter, responding to critical alerts to meet and exceed service level agreements (SLAs)

·   Rack and power various types of network devices within the datacenter, than labeled and installed network cables to selected switches to ensure connectivity for production.

·   Prepare daily reports to brief the customer on the status of the datacenter and services.

·   Perform troubleshooting by collecting information about alerts on IBM’s Tivoli and notifying the appropriate engineer either by call or ticket creation in Remedy.

·   Follow Standard Operation Procedures (SOP) handbook to ensure all incidents are handled timely and accurately.

 

Mental Health Counselor            June 2010 – August 2011

Estelle Place LLC (Woodbridge, 22191)

·               Counseled 6 clients daily, analyzed behaviors and adapted daily activities to accommodate their needs

·               Provided support for clients through discussion utilizing an “open door” policy

·               Processed daily reports on client activities and staff/peer interactions

·               Helped clients perform daily tasks in a wide range of areas such as reading/writing, proper hygiene and financial planning

·               Collaborated with co-workers to  plan and set budgets for activities outside of the workplace

·               Adhered to a strict set up schedule and task list to allow business to open promptly and quickly

·               Followed all guidelines, policies and procedures to provide a safe, secure environment for all clients and staff.